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ORI Van Lines INC Complaint - unprofessional
ORI Van Lines INC Complaint

ORI Van Lines INC Complaint



i hired Ori Van Lines to do a very small move from Calfornia to Tx.I was told how much i had to pay upon pick up, the guy tried to get me to pay him an extra 102.00 and i refused, he said what difference did it make, i would have to pay less on delivery. Very unprofessional. I was told my items would be delivered in 5-10 days,well it took 17 days...ok, everything came but my bed frame. I called Ori explained to them about my missing item, and was told they'd call me back in 2 hours, but they didn't. For the next 3 days i was told the same thing, then finally the next day i was ask if the claim dept had called me(they had not) i was given a phone number to call and was told to go online to complete the claim form then mail it to them and to wait 30 days to check on claim. All this run around for no reason. I wouldn't let these people move my dog house across the street.

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jdw018 says: (7 years ago)
Very unprofessional ... and everyone in the office has the same name, it was just awful! Furniture was missing, broken, scratched and the packing job was horrific! They wrapped precious furniture that was part of the home for 30 years in blankets and tape and called it a crate and charged $225.00 per unit to wrap it, plus the $.39 per lbs. ... So my question is what good is a broken entertainment center that was made and shipped from Germany 30 years ago, therefore unfixable! The total wrapping was $900.00 and it just sickens me that they had such little care for someone elses belongings. Very, uncuth. I was distressed to see how many things were broken and crushed, the damaged goods, the broken furniture, the miss quote of the whole move was more than any one person should ever have to go through when moving. Moving in and of it's self it difficult, and having a horrible moving company, lying, cheating, break and not care about their clients or their belongings is more than anyone person should have to endure in a life time! They quoted one price and refused to deliver unless more than double that quote was paid in cash upon delivery! BEWARE ... THIS COMPANY IS A RIP OFF AND A CON! Also, their BBB GRADE IS AN F RATING. CALL THE DEPARTMENT OF TRANSPIRATION IF YOU'D LIKE TO KNOW MORE.

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